We want you to have the best possible experience in our stores, and at Sainsbury's, we believe that the best way to do this is to ask you what you think. We're really keen to listen to our customers, so tell us how we did.
Direct customer feedback allows our colleagues to understand what their customers think of the service they provide. This will allow us to improve the service we provide to our customers, continuously.
Jon Bye - Director of Customer Service
We understand that although our stores might look the same, each
one is different. Asking you - our customers - what you think
allows us to improve our service on a store by store basis.
So, let us know what worked and what didn't work the last time you visited. If we got it right, we'd love to hear it. If we got it wrong, we'd love to hear it even more.
Let us do the hard work. Order your groceries online and we'll deliver to you. You can enjoy handy 1 hour delivery slots and 100s of great deals. Plus, get £15 off your first online grocery shop of £60* or more, excluding delivery charge.